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Terms of sale

Article 1 - Subject

The purpose of these terms and conditions of sale is to inform any potential consumer about the terms and conditions under which the seller ("JULIETTE HAS A GUN") sells and delivers the products ordered and, on the other hand, to define the rights and obligations of the parties in connection with the sale of products by JULIETTE HAS A GUN to the consumer ("The Buyer"). They apply, without restriction or reservation, to all sales, of the products offered by JULIETTE HAS A GUN on its website   www.juliettehasagun.com

(here is the "Site").

Accordingly, the fact that anyone orders a product offered for sale on the JULIETTE HAS A GUN website brings full acceptance of these terms and conditions of sale, which the Buyer acknowledges that he or she has been aware of prior to his order.

The products are offered for sale and delivery in the following geographical area: metropolitan France (including Corsica) and Europe.

For the purposes of these General Terms of Sale, the Buyer and JULIETTE HAS A GUN are individually or collectively designated the Party or the Parties.

The Buyer, prior to his order, states that:

  • The purchase of products on the JULIETTE HAS A GUN website is unrelated to a professional activity and is limited to strictly personal use;
  • have full legal capacity, allowing it to commit to these terms and conditions of sale.

JULIETTE HAS A GUN sells products on its website only to retail and end consumers. Any order that does not clearly correspond to a retail sale and, more generally, any fraudulent or suspected order as such, will be considered by JULIETTE HAS A GUN as null and void.

JULIETTE HAS A GUN reserves the possibility of amending these terms and conditions of sale at any time. Nevertheless, the General Terms of Sale applicable to the order placed by a Buyer on the SITE of JULIETTE HAS A GUN are those accepted by the Buyer at the time of the order.

These General Terms of Sale complement the terms of use of the   Site www.juliettehasagun.com,available at any time by the "Legal Mentions" section of the Site and applicable to the Buyer.

Article 2 - Identity of the company

Article 3 - Contract formation and orders

3.1 Rates

The sales prices of the products online on the JULIETTE HAS A GUN website, shown in euros, are those in effect at the time the purchaser registers the purchase order. The selling prices of the products can be changed by JULIETTE HAS A GUN at any time. This change will be reported to the Buyer before any order.

Shipping costs will be shown before the purchaser registers the order.

For metropolitan France and for Europe, shipping costs are available.

Prices include the French Value Added Tax (VAT) applicable on the day of the order and any change in the applicable rate will be automatically passed on to the price of products sold by JULIETTE HAS A GUN within its website.

3.2 Product Characteristics

In accordance with Article L. 111-1 of the Consumer Code, the Buyer may, prior to his order, be aware, on the JULIETTE HAS A GUN website, of the essential characteristics of the product or products he wishes to order.

The Buyer can select one or more products from the different categories offered on the JULIETTE HAS A GUN website.

Offers submitted by JULIETTE HAS A GUN are valid within the limits of available stocks.

JULIETTE HAS A GUN is likely to change the assortment of products offered for sale on its website, without prejudice to the orders placed by the Buyer.

3.3 Order

Any order assumes adherence to these terms and conditions of sale, without prejudice to specific contractual terms between the Parties.

The Buyer has the opportunity to verify the details of his order project and correct any errors. From the moment the Buyer confirms his order by clicking on the "Valider" icon, he is considered to have knowingly accepted the present terms and conditions of sale, prices, volumes and quantities of the products offered for sale and ordered by the Buyer.

The order validated by the Buyer will be confirmed by JULIETTE HAS A GUN. The sale will only be considered final after the confirmation of order to the Buyer is made available by JULIETTE HAS A GUN and the buyer collects the entire price.

JULIETTE HAS A GUN recommends that the Buyer keep the information contained in the order confirmation sent by JULIETTE HAS A GUN on a paper or computer support document.

Article 4 - Payment

The payment must be made when ordered online by the Buyer. At no time can the sums paid be considered as deposits or instalments. All orders are payable in euros, including all taxes and compulsory contributions.

To pay for your order, the Buyer has the following payment methods: bank card and Paypal account.

Bank cards accepted on the JULIETTE HAS A GUN website are: Blue Card, Visa, American Express, Master Card, Aurora Card, Cofinoga or Privilege Card, 4-Star Card.

The vouchers obtained in shops are not valid on the JULIETTE HAS A GUN website.

The Buyer assures JULIETTE HAS A GUN that he has the necessary permissions to use the payment method he has chosen for his order, when registering his purchase order.

JULIETTE HAS A GUN reserves the right to suspend or cancel any execution of an order and/or delivery, regardless of its nature and level of execution, in the event of default or partial payment of any amount owed by the Buyer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the JULIETTE HAS A GUN website.

Penalties equal to the legal interest rate plus five points are legally applicable to unpaid amounts after a period of ten days after the settlement date or upon notification of the rejection of bank payment for any other means of payment. Delivery of any new order may be suspended in the event of a late payment or partial payment of a previous order, notwithstanding the provisions of these orders.

JULIETTE HAS A GUN reserves the right to request a photocopy of the identity card and/or if necessary of the Buyer's bank card (front only) for any payment by bank card.

As part of the fight against Internet fraud, information about your order may be passed on to any third party authorized by law or designated by JULIETTE HAS A GUN for the sole purpose of verifying the Buyer's identification of the validity of the order, the method of payment used and the intended delivery.

In order to ensure the security of credit card payment, the Buyer will have to transmit to the online payment agency chosen by JULIETTE HAS A GUN the visual cryptogram (CVV) on the back of the bank card used by the Buyer.

JULIETTE HAS A GUN uses a secure Paypal payment tool so that the information transmitted is encrypted by software and no third party can read it during transport on the network. Payment security is based on the authentication of the Buyer, and on the confidentiality of all the data. To ensure this security Paypal uses proven cryptography techniques and complies with the various banking regulations applicable in France.

Article 5 - Delivery and reception

5.1 Delivery Conditions

1.1 General Rules

Products subject to a final purchase order from the Buyer will be delivered to the delivery address indicated by the Buyer on the order.

By default, purchase invoices are sent by e-mail to the email address indicated by the Buyer when he registers on the JULIETTE HAS A GUN website.

In the absence of contractual conditions described below, no claim from the Buyer will be accepted.

1.2 Delivery Features "Colissimo Suivi" from the Post Office (excluding sample purchase)

At the livraison, a distribution slip or acknowledgement must be signed by the Buyer or recipient of the products ordered. In case of absence, the Buyer or the recipient of the order receives a notice of passage, allowing him to remove the products ordered at the nearest post office indicated in the notice of passage, for a period of fifteen days.

The Buyer or recipient of the products ordered is invited to check the apparent status of the products on delivery.

In the presence of an apparent anomaly (damage, product missing from the delivery voucher, parcel or damaged or broken product, etc.) found during delivery in the presence of the post office, the Buyer or the recipient of the products ordered is required to apply the Colissimo procedure of the Post Office, including by reporting damages or defects found and by formulating any complaints and reservations and to refuse delivery by immediately issuing a report of anomalies with the post office 170).

The Buyer or recipient of the ordered products has a period of 3 free days from receipt of the order to notify the carrier, by letter recommended with acknowledgement, of any incident relating to the condition or contents of the package delivered. He is also invited to report the problem to JULIETTE HAS A GUN by immediately sending an email to juliette HAS A GUN customer service:   contact@juliettehasagun.com

5.2 Delivery times

For any confirmed order from Monday to Friday (excluding public holidays) before 1pm on the JULIETTE HAS A GUN website, the preparation of the order will take place on the same day, within the limits of available stocks.

Delivery times, (France) following validation of your order, are as follows:

  • Colissimo POSTE Tracking: less than or equal to 5 working days

In case of exceeding these deadlines exceeding 7 days and not due to a case of force majeure, the Buyer will have the opportunity to cancel his order by letter recommended with request for notice of receipt addressed to JULIETTE HAS A GUN - Service cancellation - 59 rue de Richelieu 75002 Paris or by email:   contact@juliettehasagun.com   JULIETTE HAS A GUN will then conduct an investigation with the carrier concerned prior to the refund of the products ordered.

The Buyer may exercise this ability to cancel his order for failure to deliver within the contractual deadline, within a maximum of sixty working days, which is due to exceed the maximum time specified for the delivery of the products. All the sums paid by the Buyer will then be returned to him if the entire order is returned, in the form of credit or refund, at the Buyer's choice, as soon as possible and no later than thirty days after the date on which the Buyer exercised his right to obtain the cancellation of his order.

For orders placed after December 17, 2018, we do not guarantee delivery until 25/12/2018.

Article 6 - Right and withdrawal period

In accordance with Article L. 121-20 of the Consumer Code, the Buyer has a period of 14 (fourteen) free days from the day his order is received by theor by the recipient of the order, to return at his own expense the entire order and obtain, at the buyer's choice, the exchange of the products, or an account or refund corresponding to the amount of his order.

Products must be returned to JULIETTE HAS A GUN according to one of the procedures described in Article 7 - below.

Article 7 - Return of products

The products delivered can be returned by the Buyer to JULIETTE HAS A GUN under the conditions and according to the detailed instructions below. Products must be returned to JULIETTE HAS A GUN in perfect resale or in their original condition (packaging, accessories, instructions, etc.).

7.1 Return by parcel or mail

JULIETTE HAS A GUN accepts the return by parcel or mail of any item purchased on   www.juliettehasagun.com   if it is returned to JULIETTE HAS A GUN within 3 (three) months from the date of receipt of its order by the Buyer.

The cost of shipping the return package remains the responsibility of the Buyer, except in the event of a failure to comply with the products delivered in relation to the order.

In the event of a product exchange, the costs associated with a new delivery of products are the responsibility of the Buyer.

To return a product, the Buyer must follow the following instructions:

  • 1. Use the original packaging to return the product.
  • 2. Send the package as recommended with notice of receipt at:

JULIET HAS A GUN
Attention E-Store Returns Service
59 Richelieu Street
75002 Paris

JULIETTE HAS A GUN does not accept parcels sent in due port. Any risk associated with the return of the product is the responsibility of the Buyer.

Article 8 - Property Reserve

JULIETTE HAS A GUN retains full ownership of the products sold until the full price is fully collected, including principal, fees, taxes and contributions.

Article 9 - Responsibility

JULIET HAS A GUN cannot be held responsible for any indirect damage that may occur as a result of the purchase of the products. Similarly, JULIETTE HAS A GUN is liable for the obligations of these Terms of Sale cannot be incurred in the event of a force majeure event as defined by the French courts.

Article 10 - Partial non-validity

If one or more stipulations of these terms and conditions of sale are considered invalid or declared as invalid under a law, regulation or as a result of a final decision of a competent court, the other stipulations will retain their full strength and scope.

Article 11 - Non-renouncement

The failure of one party to avail itself of a breach of any of the obligations covered by any of the obligations covered by these terms and conditions of sale cannot be construed in the future as a waiver of the obligation at issue.

Article 12 - Applicable Law and Competent Jurisdiction

Sales of JULIETTE HAS A GUN products are subject to French law. Any dispute over the existence, interpretation, execution or breach of the contract between JULIETTE HAS A GUN and the Buyer, even in the case of a plurality of defendants, will, in the absence of an amicable agreement, be the exclusive jurisdiction of the Paris courts.

Article 13 - Computer Science and Freedoms

The personal data collected by JULIETTE HAS A GUN during any order from the Buyer is necessary for the management of its order by JULIETTE HAS A GUN and its suppliers and may be used, subject to the rights exercised by the person concerned, to inform the buyer of the products or services provided by JULIETTE HAS A GUN and/or by its business partners.

In accordance with the amended "Computers and Freedoms" Act 78-17 of 6 January 1978, the Buyer and the recipient of an order have the right to access and correct or delete data about them processed by JULIETTE HAS A GUN, as well as the right to object to the processing of such data for direct commercial exploration. By default, these rights are exercised with JULIETTE HAS A GUN by mail to juliette HAS A GUN Customer Service - 59 rue de Richelieu 75002 Paris or by email:   contact@juliettehasagun.com or via the Contact us section of the JULIETTE HAS A GUN website.

By ordering from JULIETTE HAS A GUN, the Buyer can also be informed of JULIETTE HAS A GUN's offers by email, unless opposed by her. Three types of emails can be sent

  • newsletters
  • Event emails
  • personalized offers emails.

If the Buyer no longer wishes to receive these information messages, he can report them to JULIETTE HAS A GUN at any time by mailing to JULIETTE HAS A GUN Customer Service - 59 rue de Richelieu 75002 Paris or by email:   contact@juliettehasagun.com,or via the Contact us section of the JULIETTE HAS A GUN website, or via the churn link contained at the bottom of each email sent by JULIETTE. In the event of a problem, the Buyer can contact JULIETTE HAS A GUN's customer service department.

Name: JULIET HAS A GUN
Address: 59 Richelieu Street
Zip code: 75002
City - Country: Paris - France
Registered at the RCS in Paris under the number B 484 168 828 000 16
Capital: €7,500
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